Canteen & Property

Depositing Funds

Incarcerated individuals can use funds to purchase canteen items including toiletries, clothing, and food.

Funds may be deposited at the Visitor Center kiosk between 6 a.m. to 10 p.m. You can also place funds on an account by visiting the Access Corrections website or by calling 866-345-1884. For your convenience, the Middlesex Sheriff's Office accepts MasterCard and Visa.

Canteen Packages

Family and friends may purchase canteen packages for incarcerated individuals. 

To place an order, you may visit the Middlesex Packages web page. You may also call 800-546-6283 (Monday through Friday from 8:30 am to 11:59 pm and Saturday from 11 am to 5 pm. EST).

Obtaining Funds Post-Release

Incarcerated individuals can collect leftover funds by calling 978-667-1711 and contacting the Canteen Department at extensions 3162, 3270, 3239, or 3290. After providing an accurate address, Canteen will mail a check made out to the individual's name. Individuals cannot collect funds in person at the facility.

Property Pick-up and Clothing Exchanges

Property pick-up and clothing exchanges are by appointment only Monday through Friday with 24-hours notice.  Property must be picked-up by a formerly incarcerated person or designee (indicated by name on either MSO Property Release Form or Notarized Letter).  To make an appointment, please call 978-932-3153.